jeebaj Privacy Policy

jeebaj ("we", "our", "platform") operates a safe and reliable online entertainment service for users in Bangladesh. The purpose of this Privacy Policy is to inform you how we collect your personal information, why we collect it, and how we use, store, and protect that information.

We believe that every user's privacy is their fundamental right. jeebaj always follows internationally recognized data protection practices and is committed to protecting your information.

This Policy applies to the https://jeebaj.cam website, mobile applications, and all other jeebaj services.

jeebaj collects various types of information, as detailed below:

2.1 Personal Identity Information

• Full name and date of birth (for age verification — for those aged 21 or older only)
• Email address
• National Identity Card (NID) or passport number (for identity verification)
• Residential address

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Deposit and withdrawal history
• Transaction time and amount

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and details of pages visited
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history, bets, and results
• Account balance and bonus usage records
• Preferred game categories

We collect your information through the following methods:

• Directly provided: Information you give us when filling out registration forms, completing the KYC verification process, and making transactions.
• Automatically collected: Information gathered through cookies and analytics tools while you browse the website.
• From third parties: Information obtained from trusted third-party organizations for the purpose of identity verification and fraud prevention.
• Payment processing: Information collected when transactions are completed through bKash, Nagad, Rocket, and Upay.

jeebaj uses your information for the following legitimate purposes:

4.1 Account Management

Information is required to create, verify, and manage your account. This includes age verification — we ensure that only individuals aged 21 or older can use our services.

4.2 Transaction Processing

Financial information is used to successfully process your deposit and withdrawal requests and to ensure the security of transactions.

4.3 Customer Support

Our 24/7 live chat support team uses your information to resolve your issues and provide the necessary assistance.

4.4 Fraud Prevention and Security

Information is analyzed to prevent unauthorized access to accounts, fraud, and money laundering.

4.5 Personalized Experience

Information is used to provide relevant games, offers, and promotional content based on your preferences.

4.6 Compliance with Legal and Regulatory Obligations

Information necessary to comply with applicable laws and regulations is retained.

jeebaj never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service provider partners: Trusted companies providing payment processing, identity verification, and technical services — limited to necessary information only and under strict confidentiality agreements.
• Legal authorities: Upon a court order or a lawful request from a law enforcement agency.
• Anti-fraud organizations: With regulatory bodies to prevent money laundering and fraud.
• Business changes: In the case of a merger or acquisition, with all terms of this Policy remaining in effect.

In any case of information sharing, jeebaj ensures that the receiving party maintains an equivalent standard of data protection.

To ensure the security of your information, jeebaj adopts world-class technical and organizational safeguards:

6.1 Encryption Technology

All data transmitted on our site is protected through SSL (Secure Socket Layer) encryption technology. This means no third party can read the information passing between your browser and our servers.

6.2 Secure Server Infrastructure

Your information is stored in high-security data centers with both physical and digital protection measures in place.

6.3 Access Control

Only authorized personnel can access your information based on specific requirements. A log of every access is recorded.

6.4 Regular Security Reviews

Our systems undergo regular security audits and testing so that any vulnerabilities can be identified and resolved quickly.

6.5 Two-Factor Authentication

Two-factor authentication is available to prevent unauthorized access to your account.

jeebaj uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site, such as keeping you logged in.
• Functional cookies: Remember your preferences and settings.
• Analytical cookies: Analyze site usage to help improve the quality of our services.

7.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the site.

jeebaj retains your information only for as long as necessary. We consider the following factors when determining how long to keep information:

• All information is retained while the account is active.
• Even after an account is closed, certain information may be kept for a set period to meet legal obligations.
• Transaction-related information may be retained for an extended period in accordance with financial regulations.
• After the set period, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

9.1 Right to Know

You have the right to know what information we hold about you and for what purpose it is being used.

9.2 Right to Correction

If any information we hold about you is incorrect, you can request that it be corrected.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.

9.4 Right to Restrict Processing

In certain circumstances you have the right to request that processing of your information be restricted.

9.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

To exercise any of these rights, please contact us through the contact details below.

jeebaj strictly provides services only to those aged 21 or older. We never knowingly collect or process information from any person under the age of 21.

If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete all associated information.

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, jeebaj ensures that:

• Adequate data protection measures are in place in the destination country or organization.
• Appropriate contractual safeguards are in place before transferring information.
• Data protection standards are maintained in accordance with applicable law.

jeebaj may update this Privacy Policy from time to time. For any significant changes, we will:

• Publish a notice on the website.
• Notify registered users by email where applicable.
• Update the "Last Updated" date at the top of the Policy.

If you continue to use the platform after any changes, you will be considered to have consented to the updated Policy.

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us. Our dedicated privacy team will review your matter with due care.